The Ecclesia Group follows the institutional mission to protect the assets of its associates and their member organizations and facilities in its traditional business segments. Church and ecclesiastical facilities, services of the free welfare work, hospitals, rehabilitation clinics, geriatric care facilities and other institutions of  the healthcare sector form Ecclesia's traditional business segments. Customer-oriented and quality-assured services have made the Ecclesia Group market leader in these traditional business segments.

Within recent years, this qualitative approach was consistently expanded to other business segments such as industry and trade, municipalities, old age provision and risk consulting, in which the consortium likewise achieves excellent growth rates.

From the basic understanding to exclusively serve customer interests, the organization performs overall claims handling for the traditional business segments. Approximately 120,000 claims are handled per year in Ecclesia's own claims handling department. Such service clearly distinguishes the Ecclesia Group and its nationwide 28 branches and offices from the range of services that other insurance brokers provide.